This Privacy Policy describes how Mak India Herbal(“we”, “our”, “us”) collects, uses, shares, and protects the personal information of users (“you”, “your”) who visit and interact with our website makindiaherbal.com. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you interact with our website, including but not limited to:

a. Personal Information
Information that can be used to identify you, such as:
– Full Name
– Phone Number
– Email Address
– Billing and Shipping Address (excluding pin code if you prefer)
– Payment information (processed securely via third-party payment gateways)
– Health concerns or preferences if submitted via consultation or inquiry forms

b. Non-Personal Information
Data that does not directly identify you, such as:
– IP Address
– Browser type and version
– Device information
– Date and time of visits
– Pages visited
– Referring URLs

2. How We Use Your Information

We use your information for the following purposes:

– To process orders, payments, and deliveries
– To communicate with you regarding your orders, inquiries, or support requests
– To improve our products, services, and website experience
– To send promotional emails and updates (only with your consent)
– To personalize content and user experience
– For internal analytics and research
– To comply with legal obligations

3. Consent

By using our website or providing us with your personal information, you consent to our collection, use, and sharing of your data as described in this policy. You may withdraw your consent at any time by contacting us at the details provided in the Contact section.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:

– With trusted third-party service providers (e.g., courier services, payment gateways, email platforms) who help us operate the website and fulfill orders
– To comply with legal requirements, law enforcement requests, or protect our legal rights
– In connection with a merger, acquisition, or business transfer (with prior notice)

All third parties are bound by confidentiality and data protection obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember your preferences, and improve website functionality.

You can choose to disable cookies through your browser settings. However, this may affect some website features.

6. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Data Security

We are committed to protecting your data. We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such data promptly.

9. Your Rights and Choices

You have the right to:
– Access your personal information
– Correct or update inaccurate data
– Request deletion of your personal data
– Withdraw consent for marketing communications

To exercise any of these rights, please contact us at the details provided below.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. All updates will be posted on this page with the revised effective date. Continued use of the website after changes implies your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Mak India Herbal
Ashram Chowmuhani, Dhaleswar
Agartala, Tripura (W)
Phone: 6009059037 / 9774776527